Privacy Policy
Last updated: 7 June 2025
By using the pdfoffer.com website, you agree to the terms of this Privacy Policy. We recommend that you review this page periodically for updates.
Introduction
Welcome to PDF OFFER (pdfoffer.com).
This Privacy Policy explains how Nelcosoft SP. z o.o., headquartered at 00-095, Plac Bankowy 2, Warsaw, Poland, collects, uses, processes, stores, and protects your personal information when you use our website and services.
By using pdfoffer.com, you automatically accept this Privacy Policy. If you disagree with any part of it, please stop using the site.
Data Controller
Nelcosoft SP. z o.o.
Address: Plac Bankowy 2, 00-095 Warsaw, Poland
Email: support@pdfoffer.com
Website: pdfoffer.com
Information We Collect
Personal Data
- Account data: email, name, password (encrypted)
- Company data: name, logo, phone, email, website
- User settings: notifications, language
- Subscription data: plan, status, payment history, limits
Business Data
- Proposals: products/services, prices, quantities, currency, and other text content
- Client data: recipient names and email addresses
- Generated documents: proposal PDFs
Technical Data
- Usage data: IP address, browser, OS, access time
- Cookies: technical and analytical
- Server logs: API and site request records
Legal Bases for Processing
- Consent: marketing communications, analytics
- Contract performance: service provision
- Legitimate interests: security and service improvement
- Legal obligations: tax and accounting compliance
How We Use Your Information
- Service delivery: account creation, PDF generation
- Payment processing: subscription management (Stripe)
- Communications: notifications, support
- Service improvement: usage analytics
- Security: fraud prevention
- Compliance: fulfilling legal obligations
Third-Party Services
We do not share generated PDFs or other files with third parties for commercial purposes. All documents are stored solely for your access and can be deleted on request or by yourself (if the option exists).
Firebase (Google Cloud)
- Purpose: authentication, data, files
- Data: account, business data, uploaded files
- Location: EU and USA
- Policy: https://cloud.google.com/privacy
Stripe
- Purpose: payments, subscriptions
- Data: payment information, subscription details
- Location: USA and EU
- Policy: https://stripe.com/privacy
Cloudflare
- Purpose: performance, DDoS protection, CDN
- Data: IP addresses, requests, metadata
- Location: global
- Policy: https://www.cloudflare.com/privacy/
Google Analytics
- Purpose: traffic analytics
- Data: anonymised behaviour
- Location: global
- Policy: https://policies.google.com/privacy
International Data Transfers
Some providers are located outside the EEA (e.g., USA). We use EU Standard Contractual Clauses and other measures to ensure adequate data protection.
Data Retention Periods
- Account: until deletion or 3 years of inactivity
- Business data: until deletion or 7 years (tax)
- Payments: up to 7 years (Stripe and legal requirements)
- Logs & analytics: up to 26 months
- PDFs: until deletion or 1 year of inactivity
Data Security
- Encryption: SSL/TLS, password hashing
- Access control: role-based restrictions
- Monitoring: suspicious-activity detection
- Back-ups: regular copies
- Updates: timely security patches
No method is 100% secure; we cannot guarantee absolute protection.
Your Rights
- Access, rectification, deletion, restriction, portability, objection, withdrawal of consent.
Send requests to support@pdfoffer.com—a response may take up to 30 days.
Cookies
- Necessary: site operation
- Analytics: Google Analytics
- Functional: preference storage
You can manage cookies in your browser; disabling necessary cookies will limit functionality.
Minors’ Privacy
The service is intended for users aged 16 and older. If a child under 16 has provided data, inform us so we can delete it.
Limitation of Liability
The service is provided “as is”. Nelcosoft SP. z o.o. is not liable for direct or indirect damages; use is at your own risk.
Policy Changes
We may update this document; the new version will be posted on the site. Continued use of the service constitutes acceptance of the changes.
Complaints & Inquiries
- Email: support@pdfoffer.com
- Data-protection authority in Poland or your country
Contact
Nelcosoft SP. z o.o.
Email: support@pdfoffer.com
Website: pdfoffer.com